Welcome to SuperNova Real Estate.

We are central London estate agents providing high quality properties and service.

We're passionate about property; our reputation for uncompromising professionalism has been developed through delivering on requirements before expectations while providing uncompromised client service.

Sales

With an extensive and vibrant history, SuperNova Real Estate has become an established brand in the London residential property market for several years, working successfully as both Estate and Letting agents.

With so much experience in the property market, we are well positioned to help you at every stage of your property sale or purchase. By choosing SuperNova Real Estate as your dedicated estate agent, your property transaction will be dealt with great care and efficiency.

Your property for sale with SuperNova Real Estate will be made available to all potential buyers and tenants through a linked computerised system, aiming to sell or rent your property in the shortest time frame possible, and at the best possible price. Our dedicated and highly trained staff will keep you up to date and informed at all times, communicating with you every step of the way.

At SuperNova Real Estate we also make sure that your property will be proactively marketed, as well as being made highly visible online through a number of major property websites and portals. We will create high quality promotional materials for your property as well as using local press to find the right applicant or buyer.

Commercial

Our commercial department at SuperNova Real Estate act for many UK and overseas retained clients who have acquisition or disposal requirements. Should you be seeking to buy, let or sell a commercial property or have investment requirements we will be able to assist you in this.

We offer a free market appraisal to prospective clients who wish to sell their asset or assets. We act on a highly discreet level strictly making direct approaches to trusted applicants or alternatively on a full and open basis.

Lettings

We are professional agents, providing residential and commercial property lettings in London.

Our market knowledge is essential to the unique service that we offer, providing landlords with uptodate information of the current property climate.

Management

At SuperNova Real Estate we offer landlords a comprehensive range of property management services.

• Rent collection and the issuing of monthly statements
• Property inspections
• Payment of routine outgoings
• 24 hour repair service
• Dealing with repair and maintenance issues
• Approved tenancy deposit administration
• Dilapidation assessments
• Tax certificates for overseas landlords
• Service of default notices

We work with a reputable tenant base to ensure your rental returns are maximised and void period are kept to a minimum.

Part of our service is to keep landlords uptodate with legislation and to ensure they remain complients with the changing law and regulations, we can advise on buy to let opportunities and portfolio management.

Complaints Procedure

Should you have any problems with SuperNova Real Estate' service which you are unable to resolve with the negotiator involved or the branch/department manager you should write to the Director for the area/department in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied, you should write to the Chief Executive Officer of SuperNova Real Estate (CEO).The same time limits will apply. Following the CEO's investigation, a written statement expressing SuperNova Real Estate' final view will be sent to you. This will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Redress Scheme for a review.